You’ve come to the right place if you are a web designer and need a feedback tool to improve your website. Fortunately, there are several options available. Here are a few to choose from:
InMoment is a cloud-hosted customer experience management solution for gathering and analyzing customer feedback. This tool helps businesses collect feedback and impart it to internal and external individuals to foster engagement and advocacy. Acquiring customer information is crucial for any business, and having input from multiple sources is invaluable. This solution allows companies to collect and analyze customer feedback through email, SMS, and other forms of contact. This software integrates with other tools such as Slack, Intercom, and Salesforce.
InMoment also has an employee feedback tool that allows businesses to gather feedback about their employees’ experiences returning to work, including how the company handles complaints. It provides three feedback templates to help businesses gather data about personal health, workplace procedures, and remote working environments. InMoment also offers free employee wellbeing templates.
After gathering customer feedback, users can use the results to adjust their business practices. This feedback tool is particularly useful for organizations with multiple locations and requiring various employee types.
If you’re looking for a feedback tool, you’ve probably found your answer in a customer survey. SurveySensum helps you build targeted customer surveys and send them through different channels. It then analyzes feedback and gives you insights on how to improve your customer experience. This feedback tool is a powerful, easy-to-use way to communicate with customers and collect information about your business. Its features include an intuitive user interface, great customer service, and an easy-to-use interface.
SurveySensum provides a unified view of customer feedback, allowing you to filter data by demographic, pricing plan, and team member. You can also sort results by sentiments and trends at a glance. With its smart technology, you can even send negative survey responses directly to your CRM or Slack channel. The results of your feedback can be easily analyzed by SurveySensum’s AI.
Retently is a feedback tool that collects, analyzes, and measures customer satisfaction, loyalty, and Net Promoter Score. It also helps businesses track their Net Promoter Score and convert detractors into repeat customers. Its robust features make collecting and analyzing feedback from multiple channels easy. Users can set up custom polls, collect multichannel polls, and even automate survey creation. It’s easy to use, allowing any business owner to create a feedback strategy in a matter of minutes.
Rently combines a customer feedback tool with an experience management platform. It lets users send surveys to customers via links. The platform features multiple question types, skip-logic and reminders, audience targeting options, and 25 language translations. It automatically captures feedback data, segments it by demographic, tracks response trends, provides metrics, and enables customer success teams to implement changes based on the results. To get started, simply sign up for a free trial.